Non-urgent advice: In cases of major injury or critical condition
In cases of major injury or critical condition, it may be more appropriate to go directly to your local Hospital Accident & Emergency Department. If an Ambulance is required, dial 999.
Home Visits — How to Get One Today
If you’re too unwell to come into the surgery, we can arrange a doctor or clinician to visit you at home.
Please call us before 10:30am on the day you need the visit.
How to Request a Visit
What to do:
- Call the practice before 10:30am
- Tell the receptionist why you think you need a visit
- A clinician will assess your condition and decide the most suitable care
We will always:
- Ask questions to understand how unwell you are
- Arrange a home visit if the clinician feels it is medically necessary
Who is this for?
Home visits are usually for people who:
- Are bedbound
- Would be harmed by travel
- Have a serious medical need
When a visit may not be appropriate
A home visit is not recommended if you are:
- Able to travel to the surgery
- Mobile (even with walking aids)
- Calling for convenience reasons
- Having a non-urgent check or question